Privacy & Cookie Policy

This privacy policy outlines how The Best Intensive Ltd uses and protects any information that you give us when you use this website. The Best Intensive Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.The Best Intensive Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 17th February 2020.

What we collect

We do not collect personal information when you browse this website. When you visit our website, our webserver will record anonymised data which includes: your operating system, browser software, IP address, URL and the date and time of your visit. If you make a booking we do collect essential information including your name, address, e-mail, telephone number and anything else pertaining to your booking. If you are paying by card, our checkout process uses Stripe as the payment gateway, which securely processes your payment information on their servers – we personally do not store, hold, or have any access to your card or secure payment details. This payment process, via Stripe, is fully PCI compliant and encrypted (check for the padlock symbol in your browser). Stripe’s privacy policy can be found here. If you choose to pay via our payment partner Payl8r they will use and store your data in accordance with their privacy policy here.

Cookies

The Best Intensive Ltd only uses cookies that we deem are essential to your user experience on our website. We may use “session” cookies, which expire after your session on our website, we may also use “persistent” cookies which are stored on your device and allow us to recognise you when you return to our website. Our shopping basket and checkout stores relevant cookies, most are session based for functionality. Our payment gateway, Stripe, stores relevant cookies to enable your transaction; if you choose to pay with our payment partner Payl8r they will also store relevant cookies (please follow the links to the privacy policies of the payment companies mentioned). we may also use Facebook Pixel technology and Google Analytics where appropriate, these companies have their own privacy policies available on their websites, which we have linked to in this paragraph.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure any information provided.

Embedded content from other websites

News and articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you are asked to fill in a form on the website, the information provide will be used only to respond to your query or booking. We do not collect nor store personal information from this website, however, your rights still allow you to request details of any information which we hold about you by writing to our registered address shown at the bottom of our page. If you believe that any information we are storing is incorrect or incomplete, please write to us, or e-mail us as soon as possible and we will promptly correct any information found to be incorrect.